REVENUE AS A TEAM STRATEGY

Make your organization’s revenue growth an all-hands-on-deck effort. Go beyond the traditional sales approach and learn how to build a culture where everyone on staff looks for opportunities, customizes solutions for members and contributes to the chamber’s financial success.

Financial Storytelling for Impact

Financial data only matters if people understand it. Learn how to translate balance sheets, income statements and cash flow reports into clear, actionable narratives that engage boards, inspire staff and demonstrate mission impact.

Strategic Communication for Better Collaboration

Strong organizations run on clear, effective communication. Learn how to navigate difficult conversations, align teams and communicate expectations with confidence. This session introduces a structured, image-based approach to strengthen active listening, clarify messages and practice techniques like paraphrasing, affirming and iterative thinking. Learn how you can use this training as a non-dues revenue opportunity for your chamber.

STANDARDIZING ROLES AND PROCEDURES

Bring clarity and consistency to your chamber’s day-to-day operations. Explore practical approaches for documenting processes, assigning responsibilities and building procedures that improve accountability and help teams work more efficiently.

Finance and Operations Roundtable

Connect with chamber finance, operations and HR professionals through topic-driven conversations led by ACCE’s Finance and Operations Advisory Council. Participants will rotate through conversation tables and share key takeaways at the end of the session.

Behind the Data with ACCE Research

Get a behind-the-scenes look at ACCE’s research. Discover the latest industry insights along with the tools available exclusively to ACCE members.

RETAINING TOP TALENT IN FLAT ORGANIZATIONS

Top talent can leave when growth feels out of reach, especially in flat organizational structures where promotions and retention are rare. But career growth doesn’t have to require new layers of management. Discover how career progression charts give staff a clear path forward. Gain strategies to boost retention, improve development conversations and show employees they can grow and succeed where they are.

Stop Selling sponsorships and START WINNING PARTNERSHIPS

Start securing sponsorships by positioning your chamber as a strategic partner and not as a salesperson. This session will help chamber professionals tackle common challenges like finding the right prospects, demonstrating value and proving ROI. Gain practical strategies to engage sponsors, craft compelling offers, negotiate confidently and turn sponsors into long-term advocates.

Building a Chamber Storytelling Hub

The Greater Des Moines Partnership’s storytelling hub highlights the people, places and initiatives driving regional impact, while generating revenue for the organization. Learn how to build a centralized hub that advances your community narrative, supports economic and workforce goals, delivers value to partners and diversifies revenue. Attendees will gain insight into the hub’s strategy, content, governance, staffing, workflows, monetization and key lessons learned.

CCE Information Session

The Certified Chamber Executive (CCE) designation is the highest internationally recognized certification for experienced chamber leaders. Get details about the program’s eligibility requirements and what to expect during the certification process. New CCEs will share their completed projects and how the credential strengthened their professional impact.

When CRISIS CALLS: A Leadership Resilience Experience

During times of crisis, your preparation becomes your playbook. Seasoned veterans of the Tulane Disaster Resilience Leadership Academy will present two perspectives to bring the full picture into focus: one from inside the crisis and one from the systems built to respond to it. Discover how leadership, preparation and judgment shape real-time decisions during critical moments.

AI for Innovation

Put AI to work in new ways, beyond productivity. Hear from an AI expert on how to harness the technology to foster and support innovation. See it in action as the Fox Cities Chamber shares how they’re using AI to better serve members, and the African American Chamber of Commerce of Western Pennsylvania shows how they built an internal AI tool to support economic development and community impact.

Mastering facilitation for community impact

Facilitation is a critical skill for chamber executives who are increasingly called upon to solve challenging community problems. Learn practical strategies and tactics to understand stakeholder motivations and how to turn that insight into action during meetings. Practice these skills in real-time through hands-on exercises.

New CEO Roundtable

New chamber CEOs, who have been in their roles for two years or less, will gain valuable insight and advice as they engage with peers in a roundtable discussion. A great opportunity to network with other new CEOs and share transition successes and challenges.

Solutions Showcase: Non-Dues Revenue Strategies

Non-dues revenue is an increasingly critical component for a chamber’s financial stability. Gain insights and inspiration for your chamber at this informal, interactive showcase that highlights peer-tested non-dues revenue ideas from several chambers.

Ask Me Anything with Seasoned Chamber CEOs

Bring your questions and leadership dilemmas to this candid “ask me anything” session. Gain insight from leaders with decades of experience guiding organizations, navigating boards, managing teams and serving members. Ideal for new CEOs or lifelong learners seeking peer perspectives.

Measuring What Drives Better Workplaces

Many employers want to build better workplaces to attract and retain talent, but they often lack the tools to make meaningful changes. In New Orleans, the Employer Quality Network is leading a three-year pilot, using an Employer Quality Assessment tool to turn data about jobs and employee expectations into real improvements. This session shares early results, lessons learned and challenges from the first two years, and offers chambers practical strategies and tools to strengthen performance, boost retention and build healthier workplace cultures.

Trends in Economic Development

Workforce disruptions, supply chain shifts and changing site selection priorities are reshaping economic development. Learn how leading chambers are adapting to these new realities by strengthening their role as economic development partners, building stronger company relationships and connecting business needs with community assets. Gain a clearer view of where economic development is headed and how your chamber can stay ahead.

Promising child care solutions

New approaches are showing real promise for child care access. Examine models being tested across the country, from employer coalitions and pilot programs to provider partnerships that are easing pressure on families. Learn what it took to launch them, the challenges faced and what made them work. Leave inspired with practical ideas you can put into action.

NEW! Tourism Marketing That Hits the Mark

Effective tourism marketing is based on real insights, not guesses. Hear how communities are leveraging visitor personas and visitation tracking software to sharpen their marketing, allocate resources more effectively and strengthen their case with partners and funders. Learn how real-time data turns broad marketing campaigns into targeted strategies that attract visitors and grow the local tourism economy.

NEW! WINNING BACK LAPSED MEMBERS

Explore strategies to bring back lapsed members and reignite their engagement. Share your experiences in this roundtable discussion and learn practical approaches for timing outreach, personalizing messages, leveraging peer networks and more.

NEW! ACCE Foundation Showcase: Education and Talent Development

Connect with peers leading talent development efforts across the cradle-to-career continuum, from career readiness to skills-based hiring and credential alignment. After brief project overviews, dive deeper with presenters to explore their work. Bring your questions and gather practical ideas, real-world insights and strategies you can use in your community.

NEW! Chamber-Led Approaches to Housing Challenges

Chambers are driving real solutions to local housing challenges, from public-private partnerships and workforce housing initiatives to zoning advocacy. Explore these chamber-led, region-tested appraches and hear how communities navigated political, financial and personal hurdles. Discover what’s worked and take home strategies you can apply in your own community.

NEW! Optimizing Sales Teams with CRM Tools

Your CRM holds valuable insights, but turning them into action is where many chambers get stuck. Hear how the Greater Houston Partnership team uses Salesforce to streamline sales workflows, identify opportunities and track performance. Learn how they organize data, build reports and apply automation for greater efficiency and accountability across the sales cycle. Leave with practical strategies to make any CRM work harder, moving beyond data entry to drive real results.

NEW! Aligning Marketing Teams for Maximum Impact

Large marketing teams often face silos, competing priorities and inefficient workflows that limit impact. The Greater Oklahoma City Chamber will draw from its experience merging its CVB and chamber marketing departments to explain how established teams can realign around shared goals, improve collaboration and develop workflows that increase visibility, reduce rework and strengthen execution at scale.

NEW! First-Year Member Retention

Boost first-year member retention by designing an intentional onboarding experience that builds early value, connection and long-term engagement. Learn how to customize onboarding, spot early disengagement and leverage programming, volunteers, and data to strengthen member relationships.

NEW! Smarter Spending for Better Events

Join this roundtable discussion on maximizing event impact while keeping costs low. Share practical strategies to boost engagement, leverage technology and use resources creatively to deliver memorable, budget-friendly experiences.

NEW! Managing Conflict in the Moment

When tensions rise, meet high-pressure moments with clarity and confidence. Learn how to navigate conflict, reduce tension quickly and communicate clearly. Turn uncomfortable interactions into opportunities to build stronger relationships and better outcomes.

NEW! From Idea to Impact: Chamber of the Year Finalist Showcase

ACCE’s Chamber of the Year award recognizes chambers that are innovating, problem-solving and delivering measurable results in their communities. Hear from this year’s finalists as they share the programs, strategies and results that earned them national recognition.

NEW! Refresh, Reposition or Rebrand

Not every chamber needs a rebrand, but every chamber needs a brand that works. Learn how to determine whether your brand needs a refresh, repositioning or a full rebrand. We’ll break down strategy, perception and performance, along with real-world examples, common pitfalls and internal challenges. Gain a clear approach for making more confident, strategic decisions about your chamber’s brand.

NEW! Staff Retention Strategies

Workplaces are evolving faster than most retention strategies can keep up. Explore modern approaches to employee engagement and retention, including how to manage multi-generational teams and retain Gen Z talent. Gain a clearer understanding of today’s workplace trends and practical, solutions-focused strategies for keeping top talent engaged and committed.

NEW! Responsible AI: From Policy to Practice

AI is moving fast and without the right safeguards, it can expose organizations to real risk. Learn how to develop clear policies and effective governance frameworks that keep AI use safe and accountable, while giving you the tools to confidently guide responsible use across your organization.

More to come