Sessions At A Glance

REVENUE AS A TEAM STRATEGY

Make your organization’s revenue growth an all-hands-on-deck effort. Go beyond the traditional sales approach and learn how to build a culture where everyone on staff looks for opportunities, customizes solutions for members and contributes to the chamber’s financial success.

Financial Storytelling for Impact

Financial data only matters if people understand it. Learn how to translate balance sheets, income statements and cash flow reports into clear, actionable narratives that engage boards, inspire staff and demonstrate mission impact.

Strategic Communication for Better Collaboration

Strong organizations run on clear, effective communication. Learn how to navigate difficult conversations, align teams and communicate expectations with confidence. This session introduces a structured, image-based approach to strengthen active listening, clarify messages and practice techniques like paraphrasing, affirming and iterative thinking. Learn how you can use this training as a non-dues revenue opportunity for your chamber.

STANDARDIZING ROLES AND PROCEDURES

Bring clarity and consistency to your chamber’s day-to-day operations. Explore practical approaches for documenting processes, assigning responsibilities and building procedures that improve accountability and help teams work more efficiently.

Finance and Operations Roundtable

Connect with chamber finance, operations and HR professionals through topic-driven conversations led by ACCE’s Finance and Operations Advisory Council. Participants will rotate through conversation tables and share key takeaways at the end of the session.

Behind the Data with ACCE Research

Get a behind-the-scenes look at ACCE’s research. Discover the latest industry insights along with the tools available exclusively to ACCE members.

RETAINING TOP TALENT IN FLAT ORGANIZATIONS

Top talent can leave when growth feels out of reach, especially in flat organizational structures where promotions and retention are rare. But career growth doesn’t have to require new layers of management. Discover how career progression charts give staff a clear path forward. Gain strategies to boost retention, improve development conversations and show employees they can grow and succeed where they are.

Stop Selling sponsorships and START WINNING PARTNERSHIPS

Start securing sponsorships by positioning your chamber as a strategic partner and not as a salesperson. This session will help chamber professionals tackle common challenges like finding the right prospects, demonstrating value and proving ROI. Gain practical strategies to engage sponsors, craft compelling offers, negotiate confidently and turn sponsors into long-term advocates.

Building a Chamber Storytelling Hub

The Greater Des Moines Partnership’s storytelling hub highlights the people, places and initiatives driving regional impact, while generating revenue for the organization. Learn how to build a centralized hub that advances your community narrative, supports economic and workforce goals, delivers value to partners and diversifies revenue. Attendees will gain insight into the hub’s strategy, content, governance, staffing, workflows, monetization and key lessons learned.

CCE Information Session

The Certified Chamber Executive (CCE) designation is the highest internationally recognized certification for experienced chamber leaders. Get details about the program’s eligibility requirements and what to expect during the certification process. New CCEs will share their completed projects and how the credential strengthened their professional impact.

When CRISIS CALLS: A Leadership Resilience Experience

During times of crisis, your preparation becomes your playbook. Seasoned veterans of the Tulane Disaster Resilience Leadership Academy will present two perspectives to bring the full picture into focus: one from inside the crisis and one from the systems built to respond to it. Discover how leadership, preparation and judgment shape real-time decisions during critical moments.

AI for Innovation

Put AI to work in new ways, beyond productivity. Hear from an AI expert on how to harness the technology to foster and support innovation. See it in action as the Fox Cities Chamber shares how they’re using AI to better serve members, and the African American Chamber of Commerce of Western Pennsylvania shows how they built an internal AI tool to support economic development and community impact.

Mastering facilitation for community impact

Facilitation is a critical skill for chamber executives who are increasingly called upon to solve challenging community problems. Learn practical strategies and tactics to understand stakeholder motivations and how to turn that insight into action during meetings. Practice these skills in real-time through hands-on exercises.

New CEO Roundtable

New chamber CEOs, who have been in their roles for two years or less, will gain valuable insight and advice as they engage with peers in a roundtable discussion. A great opportunity to network with other new CEOs and share transition successes and challenges.

Solutions Showcase: Non-Dues Revenue Strategies

Non-dues revenue is an increasingly critical component for a chamber’s financial stability. Gain insights and inspiration for your chamber at this informal, interactive showcase that highlights peer-tested non-dues revenue ideas from several chambers.

Ask Me Anything with Seasoned Chamber CEOs

Bring your questions and leadership dilemmas to this candid “ask me anything” session. Gain insight from leaders with decades of experience guiding organizations, navigating boards, managing teams and serving members. Ideal for new CEOs or lifelong learners seeking peer perspectives.

NEW! Measuring What Drives Better Workplaces

Many employers want to build better workplaces to attract and retain talent, but they often lack the tools to make meaningful changes. In New Orleans, the Employer Quality Network is leading a three-year pilot, using an Employer Quality Assessment tool to turn data about jobs and employee expectations into real improvements. This session shares early results, lessons learned and challenges from the first two years, and offers chambers practical strategies and tools to strengthen performance, boost retention and build healthier workplace cultures.

NEW! Trends in Economic Development

Workforce disruptions, supply chain shifts and changing site selection priorities are reshaping economic development. Learn how leading chambers are adapting to these new realities by strengthening their role as economic development partners, building stronger company relationships and connecting business needs with community assets. Gain a clearer view of where economic development is headed and how your chamber can stay ahead.

NEW! Promising child care solutions

New approaches are showing real promise for child care access. Examine models being tested across the country, from employer coalitions and pilot programs to provider partnerships that are easing pressure on families. Learn what it took to launch them, the challenges faced and what made them work. Leave inspired with practical ideas you can put into action.

NEW! Tourism Marketing That Hits the Mark

Effective tourism marketing is based on real insights, not guesses. Hear how communities are leveraging visitor personas and visitation tracking software to sharpen their marketing, allocate resources more effectively and strengthen their case with partners and funders. Learn how real-time data turns broad marketing campaigns into targeted strategies that attract visitors and grow the local tourism economy.

NEW! WINNING BACK LAPSED MEMBERS

Explore strategies to bring back lapsed members and reignite their engagement. Share your experiences in this roundtable discussion and learn practical approaches for timing outreach, personalizing messages, leveraging peer networks and more.

 

More to come